Frequently Asked Questions

What happens to the physical tickets?

When you purchase a ticket, it is registered electronically. There are no physical tickets sent.

How do I download and install the app?

You can download the app from the App Store or Google Play, depending on your device.

Where can I play Lancellot?

Lancellot can be played in several regions where it is legally permitted. Check local regulations for availability.

Does Lancellot take a percentage if I win?

No, Lancellot does not take a percentage of your winnings. All winnings are yours to keep.

How do I get knighted?

To become a knight, you need to complete certain tasks within our platform. Refer to the knight program details on our site for more information.

Can I buy a ticket for myself not in a group?

Yes, you can purchase tickets individually, or you can join a group if you prefer.

How do I withdraw my winning credits?

Winnings can be withdrawn through the app or website. Please refer to the withdrawal section for guidance.

How do I use my winning credits?

Winning credits can be used for purchasing future tickets within the app.

Can I modify or change my order?

Modifications can be made before the ticket purchase is completed. Once purchased, changes are typically not allowed.

What is the difference between a public and a private group?

Public groups are open to any user, while private groups require an invitation to join.

How do I join a public group?

You can join a public group through the group section of the app or website.

How do I create a new group?

To create a new group, navigate to the group management section in the app.

How do I invite someone to join my private group?

You can send invitations directly through the app by entering the user’s details.

How are knights paid for deliveries with Lancellot?

Knights receive payment for deliveries based on the agreed rates and commission model.

When can I work?

Working hours for knights are flexible; you can choose your schedule based on availability.

Where can I work?

Knights can work in designated areas where Lancellot operates.

What is a knight?

A knight is an individual who assists in delivering tickets and services for Lancellot.

Do I need a bank account to become a knight?

Yes, a bank account is required for processing payments and withdrawals.

How are the winnings divided among the team members?

Winnings are typically divided according to predetermined agreements made prior to the draw.

How are my numbers selected?

Numbers are randomly generated during the purchasing process unless specified otherwise.

How long does it take for a ticket to be processed?

Ticket processing times may vary but usually take a few minutes.

Will Lancellot tell me if I win?

Yes, you will be notified through the app if you win.

How is my ticket order fulfilled?

Ticket orders are fulfilled electronically, and you will receive confirmation via the app.

Is Lancellot safe?

Yes, Lancellot uses industry-standard security measures to ensure user safety.

Does Lancellot decide who wins/control the drawings?

No, Lancellot operates a fair and random drawing system without interference.

Is Lancellot legal?

Lancellot operates in accordance with local laws and regulations where it is available.

How does it work?

Lancellot provides a platform for purchasing tickets and engaging with services in a fun and interactive way.

How do I register as a knight?

You can register as a knight through the app by following the registration process outlined.

When will the Lancellot app be available for Android?

The Android version of the app is expected to release by the specified date.

Will the Android app have the same features as the iOS app?

Yes, efforts are being made to ensure feature parity between both platforms.

How can I pay for the tickets?

Tickets can be paid for using various methods available in the app, including credit cards and digital wallets.

What are the fees?

Fees may vary based on transaction type and local regulations. Refer to your account details for specifics.